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January 29, 2010

Glowpoint Managed Services Facilitates Video Communications

By Janet Li, TMCnet Contributor


Glowpoint (News - Alert), Inc., a carrier-grade provider of managed servicesfor telepresence and video conferencing, announced that a specialized financial brokerage and technology firm has expanded its global video communications utilizing the company’s managed services and Telepresence (News - Alert) interExchange Network  to enable executive participation in meetings internationally. The client, whose name is kept confidential due to its policies, has a total of 14 locations enabled with video, and has recently expanded its video reach into the Middle East.

 
The company’s “video in the cloud” managed servicesbenefits for the client include the following items: (a)TEN access (global B2B exchange) for ad hoc and scheduled inter-business video calling with access to public video rooms, (b) access to Glowpoint’s secure, hosted global video infrastructure, (c) reservationless “on-demand” bridges or fully managed conferencing services
 
The client’s use of Glowpoint services is valued at nearly $500,000 annually, and is paid for on a monthly recurring basis. The company’s service model provides significant cost benefits, including reduced travel, increased productivity, and the potential to drive greater value as usage increases. In addition, the client benefits from minimal capital outlay, thereby lowering its total cost of ownership.
 
Glowpoint President and Co-CEO Joseph Laezza (News - Alert) said, “Most of the organization’s calls are made with our reservationless, video-in-the-cloud platform, allowing for on-demand team collaboration. As a result, our client is able to maintain a reputation of agility in helping customers mitigate risk, improve performance, and navigate increasingly complex markets using video communications.”
 
Through the 4th quarter of 2009, approximately 11 percent of Glowpoint’s revenue is attributable to customers in the financial services sector. The company anticipates further growth in this category due to a growing demand for services enabling high-impact communications in the global financial services sector.
 
Glowpoint, Inc. provides carrier-grade, managed telepresence and video communications services. The company’s suite of telepresence and videoconferencing solutions enables enterprises to communicate with each other over disparate networks and technology platforms. The company supports thousands of video communications systems in more than 35 countries with its 24/7 video management services. The company also powers major broadcasters, Fortune 500 companies, as well as global carriers and video equipment manufacturers -- and their customers -- worldwide. The company’s year-over-year monthly recurring core revenue for the 2009 fourth quarter is expected to exceed 13 percent, a 30 percent increase over previously-stated guidance.
 
In related news, Glowpoint recently announced that year-over-year monthly recurring core revenue for the 2009 fourth quarter is expected to exceed 13percent, a 30percent increase over previously-stated guidance. This revenue increase caps a year of record results for the company.

Janet Li is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Michael Dinan





 
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