The ongoing financial crisis has led the corporations to encourage mobile working culture through a well-defined BYOD strategy. Connected to it is the SMBs’ need for adapting to new age business communication approach, powered by various social media channels. Alcatel-Lucent’s (News 
- Alert) latest release, the OpenTouch Suite for SMB, is aimed at making SMBs ready for social media.
A flexible BYOD and social media strategy can make jobs more productive. Alcatel-Lucent’s new solution has been designed to enable businesses to support BYOD policies and social networking communications for their employees.
Coming complete with video, mobile unified communications and social network integration, OpenTouch Suite for SMB provides an unmatched user experience, Alacatel-Lucent claimed in a statement.
The OpenTouch Suite for SMB is a combination of various solutions, including the OmniPCX Office Rich Communication Edition (RCE) Release 9.0. OmniPCX Office RCE R9.0 is claimed to take information-sharing and collaboration to a new level for on- and off-site workers.
“The Alcatel-Lucent OmniPCX Office gives SMBs the advantage to be more competitive and provide the tools to expand their mobile workforce and integrate popular social networks. Mobility is important to business success, as it offers accuracy, precision and speed into customer-facing interactions. The new release assures SMBs they can take on the next generation of applications and services, including social networks, at a reasonable cost,” explained Eric Penisson, general manager of Communications Business at Alcatel-Lucent.
Included in the solution are unique features such as My IC Social Networks, mobility, video and visual collaboration, mobility, My IC Web for Office and added SIP capacity.
My IC Social Networks creates a productive and interactive social environment for employees to collaborate or serve customers via channels like Skype, Facebook (News - Alert), Yahoo and MSN.
My IC Web for Office provides browser-based unified communication services so employees can access, monitor and manage their calls, change settings or issue a call from their favorite browser with zero-touch deployment.
Additional SIP capacity of up to 120 SIP phones is now offered on the OmniPCX Office R9.0, bringing additional SIP deskphones to address the entry-level SIP market, helping reduce costs and complexity with easy-to-manage converged SIP-based solutions.
New research from Alcatel-Lucent’s research arm Bell Labs (News - Alert) suggests the increasing consumption of video content on such devices will push the wired broadband networks that carry this traffic to their absolute limits over the next decade. Highlights from the research include a twelvefold growth of Internet-based video consumption, growth of managed video-on-demand from service provides versus OTTs and the total time spent watching video will grow from 4.8 hours to seven hours per user, per day.
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Edited by
Rachel Ramsey
