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Cost Transformation Feature Editorial


April 16, 2010

Utilize Intelligent Threat Monitoring to Mitigate Network Risks

By Susan J. Campbell, TMCnet Contributing Editor


As users continue to demand more and more from their network providers, these providers must be sure they maintain healthy environments that can not only meet the demand, but also enhance the experience. This creates an opportunity for proper threat monitoring to ensure the network provider can mitigate risks.


Network operators in a wireless world are challenged with maintaining optimal network performance, and excellent subscriber experience and the best possible application quality. Even more challenging is that all three must be met and maintained over the life of a subscription.

In turning to a solution like the Alcatel-Lucent (News - Alert) 9900 Wireless Network Guardian (WNG), the provider can enhance the wireless data network, especially in multi-vendor and multi-technology networks. Such a monitoring solution can provide real-time analysis for network control.

With the ability to link the subscriber experience to every network element in real-time, the experience for the user is enhanced to ensure expectations are met. Alcatel-Lucent's 9900 WNG is also designed to ensure simple deployment will provide patented E2E visibility.

For the mobile operator, the implementation of the Alcatel-Lucent 9900 WNG delivers such benefits as the ability to recover capacity on the wireless data network; reduce churn and maximize subscriber experience; dynamically improve network performance, reliability and scalability; and restore network and application profitability.

While abnormalities in the network experience may be something anticipated by the wireless operator, it is not something the end user wants to know has occurred - especially when it is demonstrated by performance. With the right solution in place to monitor for abnormalities to ensure they are addressed before they become a problem, the customer never experiences the impact.

Threats to the network can be constant and virtually endless. A disruption in service can lead to degradation in the quality of service and ultimately customer churn. A monitoring solution with a library of detection algorithms updated on a consistent basis ensures these threats can be mitigated before they ever impact the network or the user.

As the wireless mix continues to change, the ability to deliver quality end-user experiences will continue to be a challenge for the network operator not full prepared to mitigate risks and threats. The Alcatel-Lucent 9900 WNG is developed specifically to increase visibility and allow carriers to make better-informed decisions that maximize profits and improve service quality.


Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan's articles, please visit her columnist page.

Edited by Erin Harrison





 
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