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Audiopoint Provides Personalized News and Information Services to EarthLink's Service Subscribers

Speech Technologies Featured Article


March 25, 2008

Audiopoint Provides Personalized News and Information Services to EarthLink's Service Subscribers


TMCnet Contributing Editor

Audiopoint, a speech applications company developing products for businesses that reach consumer markets and EarthLink, have signed an agreement that will give EarthLink's subscribers the ability to define their own News and Information Services leveraging Audiopoint's latest product release and speech application service.

Popular content such as Local News, Weather and Stock Quotes, amongst other personalized services, are now available from any telephone using simple voice commands.

"The demand is growing for powerful new communications services as a strategic way to enhance customer service and build a competitive edge," Brian Lichorowic, CEO & President of Audiopoint said.
 
"At the center stage of these new services is Audiopoint's next-generation Personal Voice Portal. Using PVP, Earthlink (News - Alert) customers will have a very real edge in the marketplace.
Today's announcement furthers Audiopoint's goal of providing our customers with the most progressive speech applications on the market today."

The new service provides an expanded access solution by voice enabling Web content for the individual subscriber.

"Earthlink's Email by Phone with enhanced News and Information services will allow our subscribers to access customized content from any phone just as they can from browsing the Internet." said Craig Forman, EarthLinks' EVP & Chief Product Officer.

"As part of our commitment to providing a positive Internet customer experience, the continuing partnership with Audiopoint allows us to provide our subscribers with the flexibility of anytime, anywhere access to all of their EarthLink services."

Additionally EarthLink's Email by Phone services will support those with impaired motor coordination, the blind or those with a general inability to use mobile Web devices.
 
 
Anil Sharma is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Best Practices for Deploying a Virtual Call Center: Tips, Techniques and Best Practices, brought to you by LiveOps (News - Alert).


 
 
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