Jenne, Inc. Announces Agreement With DATEL Software, Developers of Avaya- and Allworx-Compliant Contact Center and Call Accounting Solutions
(Marketwire Via Acquire Media NewsEdge) AVON, OH -- (Marketwire) -- 03/26/13 --
Jenne, Inc., a leading value-added distributor of IP telephony, audio and video conferencing, unified communications, data networking and IT security products, announces it has entered into an agreement with DATEL Software Solutions, a leading developer of contact center and call accounting applications. DATEL's cost-effective contact center solutions provide sophisticated features such as real-time call monitoring, detailed live agent capabilities, and historical reporting for call centers in a multitude of verticals.
DATEL has been established in the telephony software marketplace for more than a decade, providing a comprehensive range of solutions from simple accounting software to complex call center management packages. The company is a long-time partner of Allworx and Avaya, both Jenne manufacturer partners, and its solutions integrate seamlessly with Avaya IP Office, Avaya Aura Communication Manager and other products. Given Jenne's incumbent knowledge of the Avaya product portfolio and its Avaya-centric reseller base, DATEL makes a synergistic addition to Jenne's overall portfolio.
"Jenne is renowned as the go-to distributor for the VoIP marketplace, so we're thrilled to be working with them," said Dan Lemke, principal of DATEL. "As a DATEL distribution partner, Jenne will be able to deliver a more complete array of VoIP-based solutions, allowing its reseller community to drive higher revenues, while helping DATEL penetrate a wider base of contact center environments. We feel this will be an important and fortuitous relationship for both companies."
"By partnering with DATEL, we're creating an opportunity for our VoIP resellers to integrate contact center technologies into the overall voice and data network," said Vince Piccolomini, vice president of business development at Jenne. "This creates the potential for new avenues of income for these VARs, while presenting a simple, unified solution for the end-user."
"Our Avaya and Allworx business partners will be especially excited to learn they can source DATEL's applications from Jenne, their trusted distribution partner," he continued. "Our expertise in telephony, combined with this new relationship with DATEL, will help our customers make a smooth entrance into the growing contact center niche."
About DATELDATEL Software Solutions, LLC creates innovative, user friendly, contact center and call accounting solutions at an affordable price. DATEL has displaced many traditional reporting packages and carved out a niche in the telecommunications software industry. Differentiated service and support after the sale is the keystone of our business. DATEL is a gold member of the AVAYA DevConnect program and a founding member of the AVAYA Select Product Program. For more information visit http://www.DATEL-group.com
About Jenne, Inc.Jenne, Inc., headquartered in Avon, Ohio, is a leading value-added distributor of business telephony, data, audio and video conferencing, and security technology products, including equipment and software for the Enterprise and SMB markets. More than 150 major manufacturers partner with Jenne including Avaya, Aastra, ADTRAN, Bogen, ClearOne, Extreme Networks, GN Netcom, ICC, LifeSize, Panasonic, Plantronics, Valcom, and Verint. Jenne is dedicated to tracking emerging technologies, offering fresh solutions, new equipment and related applications, accredited training and certification to better serve dealers and resellers.
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Source: Jenne, Inc.
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