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TMCNet:  IBM announces introduction of new social business software

[December 18, 2012]

IBM announces introduction of new social business software

Dec 18, 2012 (Datamonitor via COMTEX) -- IBM has announced the introduction of SmartCloud services, a new social business software to help enterprise clients collaborate in the cloud using mobile devices.

The new IBM SmartCloud services include new social networking features and the release of IBM SmartCloud Docs, a cloud-based office productivity suite, which allows users to simultaneously collaborate on word processing, spreadsheet and presentation documents to improve productivity, the company said.

IBM has announced IBM SmartCloud Docs and new services in its IBM SmartCloud for Social Business portfolio allowing clients to collaborate both inside the organization and externally with partners, clients or suppliers.

The new features join IBM's SmartCloud for Social Business portfolio which includes business-grade file sharing, access to communities, online meetings, instant messaging, email and calendar in the cloud.

"As the mobile workforce moves beyond gaining access to email and calendars to collaborate and generate new ideas and be more efficient anytime, anywhere, on any device, the intersection of social, mobile, and cloud becomes even more critical," said Alistair Rennie, general manager, social business, IBM.

"Social and mobile are driving business transformation, helping all aspects of an organization from marketing, human resources, sales and customer support and development leverage social concepts in their business processes. The power of cloud helps to amplify this by delivering enterprise strength computing power where and when you need it." The new IBM SmartCloud Docs cloud-based office productivity suite allows users to simultaneously collaborate on word processing, spreadsheet and presentation documents in the cloud to improve productivity. IBM Docs authors can store documents in IBM SmartCloud, co-edit documents in real time easing the management of multiple revisions from multiple authors in team-based documents.

The new IBM Connections capabilities in the cloud allow users to embrace business-grade social networking between employees, partners and suppliers to find and share the right insight when needed.

The new e-meeting service allows teams to meet on the fly, using instant messaging chats, screen sharing to share information and presentations, and includes a new chat room feature to communicate with colleagues, partners and clients in real time, the company added.

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