|[February 21, 2012]
GCC Servicing Systems Launches New G/SERV User Interface
SOUTHFIELD, Mich. --(Business Wire)--
Servicing Systems, a provider of mortgage
servicing technology and solutions, has introduced an updated user
interface for its G/SERV end-to-end loan servicing platform.
The new navigation takes a streamlined design approach with the
increased use of tabs and menu bars that more intuitively structure
servicer needs within the system. The simplified menu design enables
users to access any area of the system with one click and improves
efficiency by reducing the time needed to complete functions.
"GCC's new user interface is sleek and well organized," said Don
alcaterra Jr., president of Towne Mortgage Company. "The more intuitive
layout not only benefits our staff that are already familiar with the
platform, but also greatly reduces the training timeline for new users."
Workflow functionality has also been enhanced to include the ability to
automatically send users tasks and messages based on loan status
updates. By clicking on the assigned task, users are taken directly to
the appropriate module within G/SERV to complete the required action.
This functionality aids in tracking tasks, next steps and messages
related to Single Point of Contact.
"G/SERV offers servicers an array of advanced functions that automate
the servicing process, and we wanted the architecture of the system to
match its abilities," said Glenn Liebowitz, president of GCC. "The goal
was to create a platform in which any area could be reached with one
click. We have achieved that with our new interface and believe the
improved efficiency and enhanced workflow capabilities will assist our
clients with handling high default volumes, SPOC and other challenges
About GCC Servicing Systems
GCC Servicing Systems is a mortgage servicing software technology and
service provider that cost-effectively automates all aspects of loan
servicing and data management. The company was founded in 1977 as a
mortgage service bureau and was known as Glenn Computer Corporation
until 2003. Today, GCC Servicing Systems customers include mortgage
servicing departments of banks, credit unions and mortgage companies
with 500 to one million loans. Based in Southfield, Michigan, the
company's mortgage servicing solutions, superior customer support and
cutting-edge technology, G/SERV, are available 24 hours-a-day, seven
days-a-week, 52 weeks-a-year. For more information, visit www.gccservicing.com.
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